IT Support Blog

The unsung heroes of lockdown - hero sitting on a stack of servers

IT Companies and MSPs - The Unsung Heroes of Lockdown

IT Support and Managed IT Services Providers (MSPs) have been largely overlooked when it comes to recognition for their frontline work during the pandemic.

Throwback Thursday - Old Computers and Displays

Throwback Thursday - Gaming Through the Years

With visuals that put next-generation gaming consoles to shame and effects that were once only possible in Tinseltown studios, the digital world now comes alive in your home office or place of work.

Image of a flood and computer servers

How a Recent Flood Challenged our Business Continuity Procedures...

A recent flood caused us to carry out our business continuity practices and procedures with minimum disruption.

Microsoft and Users Business Risk

How to Back-Up and Restore Microsoft 365

Learn why you need to back up your data on Microsoft 365, how to carry this out and why Shackleton can help.

Shackleton's Top 10 Tips For Zoom Calls

Whilst the country is self-isolating, and many people are working from home there has been a sudden increase in the use of virtual call software both for business (and personal) use to communicate with work colleagues, friends, and family to stay connected.

How to keep your devices clean - coronavirus

How to Keep your Devices Clean During the Coronavirus Outbreak

Science demonstrates that viruses like to breed on high touch items such as mobile phones and computer keyboards.

Working from Home Plan

What is your Company's Work from Home Plan?

As the coronavirus in the UK moves into the ‘delay’ phase we are aware of the impact this virus could have on where, when and how we work.

The Polar Academy On Location in the Arctic

Polar Academy's Craig Mathieson Speaks at Discovery Point

Shackleton Technologies recently had the pleasure of hosting an event to raise awareness in the Dundee and Angus area for The Polar Academy, a Scottish charity created to help young adults become leaders of the future.

Service Desk Coordinator Animation Graphic

Q&A with Leandra Cresswell - Service Desk Controller

Leandra joined the Shackleton team in July as a Service Desk Coordinator. Many of you will have spoken with Leandra when phoning our service desk team so we thought it’s time for you to get to know her better via our series of team interviews.