6 things every customer wants | Business Matters

Contrary to popular belief, customers are less interested in price than in these six things.

99.4% Customer Satisfaction over the past 6 months

Since we at Shackleton have been sending out our "60 second survey" for every job we close on our IT Business Management Software (Autotask), we have 99.4% Customer Satisfaction

Are you managing your software licenses correctly?

Are you managing your software licenses correctly? | Business Matters

Cloud computing for SMEs

Good article for all business owners out there who are intrigued by "the cloud" Cloud computing for SMEs

The 6 Technologies That Mattered Most To Small Business In 2012

The 6 Technologies That Mattered Most To Small Business In 2012

Well done to Ralph Thompson on passing his CompTIA Network + exam

Well done to Ralph Thompson on passing his CompTIA Network+ exam (a qualified IT networking professional). Shackleton equals training and talent

If you think it's expensive to hire a professional to do the job

If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.

Looking forward to the next stage of our brand development

Looking forward to the next stage of our brand development with Edinburgh-based Elastic Creative #exciting times ahead!!