Business Development Assistant - POSITION FILLED

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Shackleton Technologies is an IT Managed service provider based in Dundee and servicing clients throughout Scotland and beyond. We are entering an exciting period of growth with ambitious goals and we are now looking for an experienced Business Development Assistant to join our team and help us achieve our goals.

You will serve as a point of contact for customers with queries about products, orders and general queries as well as providing support for Client Account Managers, Business Development Team and the wider team as required.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organisational skills and draw energy from being part of a great team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and help our team achieve sales and marketing targets.

Your New Role

  • Liaise with clients on hardware requirements and source appropriate goods through our suppliers.
  • Contact clients to obtain missing information or answer queries
  • Prepare and send quotes to clients for approval
  • Place and track orders
  • Raise Purchase Orders
  • Maintain and update CRM
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Assist the Business Development team in the preparation of proposals
  • Provide support for the Account Managers, helping to track important client milestones in our service delivery
  • Liaise with other teams to progress opportunities and projects

What you will need to succeed

  • Proven experience as a Sales Administrator or Business Development Assistant
  • Hands on experience with CRM software and MS Office
  • Excellent organisational and multitasking skills, able to prioritise work
  • First-class verbal and written communication skills
  • Attention to detail
  • Proactive and dynamic, results orientated problem solver
  • Skilled at evaluating options and generating solutions
  • A degree of technical knowledge is desirable 
  • A team player with high level of dedication
Business Development Assistant Job Position available at Shackleton Technologies Dundee

Employee Benefits

  • Company pension
  • Life insurance
  • On-site parking
  • Wellness programmes

Position: Full-time


Salary: £21000-£25000 per year



Shackleton Team

We operate a COVID-safe workplace with mask wearing, extra sanitising and social distancing measures in place.