Business Development Assistant

Business Development Assistant - POSITION FILLED

To apply send us your latest CV and covering letter to recruitment@shacktech.co.uk or alternatively apply via Indeed using the button below.

Shackleton Technologies is an IT Managed service provider based in Dundee and servicing clients throughout Scotland and beyond. We are entering an exciting period of growth with ambitious goals and we are now looking for an experienced Business Development Assistant to join our team and help us achieve our goals.

You will serve as a point of contact for customers with queries about products, orders and general queries as well as providing support for Client Account Managers, Business Development Team and the wider team as required.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organisational skills and draw energy from being part of a great team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and help our team achieve sales and marketing targets.

Your New Role

Liaise with clients on hardware requirements and source appropriate goods through our suppliers.
Contact clients to obtain missing information or answer queries
Prepare and send quotes to clients for approval
Place and track orders
Raise Purchase Orders
Maintain and update CRM
Communicate important feedback from customers internally
Stay up-to-date with new products and features
Assist the Business Development team in the preparation of proposals
Provide support for the Account Managers, helping to track important client milestones in our service delivery
Liaise with other teams to progress opportunities and projects

What you will need to succeed

Proven experience as a Sales Administrator or Business Development Assistant
Hands on experience with CRM software and MS Office
Excellent organisational and multitasking skills, able to prioritise work
First-class verbal and written communication skills
Attention to detail
Proactive and dynamic, results orientated problem solver
Skilled at evaluating options and generating solutions
A degree of technical knowledge is desirable
A team player with high level of dedication

Employee Benefits

Company pension
Life insurance
On-site parking
Wellness programmes

Position: Full-time

Monday-Friday

Salary: £21000-£25000 per year

Location

Dundee

Shackleton Team

We operate a COVID-safe workplace with mask wearing, extra sanitising and social distancing measures in place.