To apply send us your latest CV and covering letter to recruitment@shacktech.co.uk or alternatively apply via LinkedIn using the button below.

Are you a self-motivated individual looking for a new challenge?

Do you have excellent communication and problem-solving skills?

Shackleton Technologies is an IT Managed Services Provider looking for additional people to join our growing team. Our business provides a core set of services: IT Strategy, Projects, Consultancy, IT Best practice, and IT support. We have a loyal and varied client base, and we aim to understand our clients’ business, working to align their IT infrastructure towards the delivery of their business goals.

We have an exciting opportunity for an experienced IT Support Desk Engineer to join our team in Dundee. You will work within our Support Team to deliver exceptional levels of customer service to our clients. As well as a competitive salary and benefits package, we offer a full induction program. The successful candidate should be passionate about developing their skills and be driven to continue to progress their career within IT.

Your New Role

Core Skills & Experience

We strongly believe that attitude and values are key and are at the forefront of our recruitment process. We look for our team members to have a can-do attitude, be passionate about client service and improving our own business and the organisations we support.

Essential Skills

  • Desktop/Laptop Support
  • Windows Desktop Operating Systems (Occasional Mac OS)
  • MS Office Applications
  • Basic Firewall/Router skills (including VPN’s)
  • Windows Server (2008 – 2019)
  • Microsoft 365
  • Experience in spam/web filtering solutions
  • Experience of anti-virus solutions
  • Basic networking DHCP/DNS
  • Customer Service/Customer Facing Experience
  • Valid UK Driver’s License

The Fundamentals of Success

Experience in the following areas is desirable:

  • Working in an MSP Environment (Providing Support to Multiple Clients)
  • Microsoft Active Directory User Account Creation & Management
  • Microsoft Office 365 User Account Creation & Management

Our people are our biggest asset, and we care very much about their working environment and rewarding the right person for doing a great job. The service we provide to our clients is of paramount importance.

If you have the keys skills and are passionate about technology and the benefits it brings, then apply via LinkedIn or via recruitment@shacktech.co.uk

  • Company pension
  • Life insurance
  • On-site parking
  • Wellness programmes

Monday-Friday

 

Dundee 

Shackleton Team

We operate a COVID-safe workplace with mask wearing, extra sanitising and social distancing measures in place.