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call with the team to get you started.

Shackleton Team


Our team brings together over 60 IT skillsets, with experts in cloud services, server management, backup and disaster recovery, data and systems security, telecoms and a full range of network and systems deployment, management and support.

Our ethos is one of respect and support for colleagues and clients alike. It is this in-depth expertise and approach that means we play a highly effective part in supporting clients across Scotland.

Shackleton Team - Dundee - Angus - Fife - IT Services

Steve Ross, Managing Director of Shackleton Technologies, Dundee - Your Trusted IT Partner | Tayside

Steve - Chief Executive Officer

About Steve

With a background in accountancy and finance, Steve truly understands how the right IT strategy can improve profitability.  Steve oversees the strategic direction of the business and ensures Shackleton stays abreast of the changes in its marketplace.

Chris Thornton - Operations Manager at Shackleton Technologies - Dundee & Angus - IT industry since 1996

Chris - Virtual Chief Information Officer

About Chris

Chris has worked in the MSP space since 1996 providing support, at a technical and business level, to SMB’s, SME’s and Enterprise alike. This experience puts Chris in the ideal position to provide clear guidance and advice to help business make the most of their IT investment to help achieve their strategic goals.

Marcin Karpienia - Specialist in IT Support - NOC Services Manager - Shackleton Technologies dundee.- IT Services

Marcin - Head of Automation

About Marcin

Marcin manages the Shackleton Network Operations Centre (NOC) services. He has a detailed understanding of desktop and server infrastructure support, from working with a large automotive company, the world’s largest professional services firm, local authorities, Government education agencies and SMEs.

Brian - IT Systems Engineer at Shackleton Technologies Dundee

Brian- IT Technician

About Brian

Brian started his career in hardware repair of PCs, monitors and printers. Since then he has progressed to deliver all forms of IT support and has gained invaluable international experience working for large companies in Paris, London and Edinburgh.

Colin - IT Systems Engineer at Shackleton Technologies Dundee, Tayside and Angus

Colin - IT Technician

About Colin

Having joined Shackleton in June 2006, Colin is the one of the longest serving members of the team. Specialising in desktops, he has been working in the IT industry in between his passion for sailing.

Iain - Business Analyst at Shackleton Technologies, Dundee. A valued member of staff.

Iain - Business Analyst

About Iain

Starting his IT career in 1997, having gained experience in other trades such as retail, industrial engraving and logistics, Iain is very well placed to advise clients on the best use of information technology to achieve business goals.

Phil Eldridge, Senior Technical Engineer at Shackleton Technologies, Dundee, Angus, Tayside - Fife (IT Support)

Phil - Technology Alignment Manager

About Phil

Phil’s career in IT started in 1992 as a programmer analyst but he has since moved on through support and projects to consultancy. With valuable experience in the oil & gas, transport, BPO and callcentre industries as well as IT he has been providing support to hundreds of SMB companies throughout Scotland for the last 14 years. His role now consists of aligning clients to IT best practices helping them with processes, infrastructure and security frameworks.

Andy - Chief Technical Officer

About Andy

Andy has been worked in the IT services industry since completing a computing degree in 2004 and has gained broad experience in supporting enterprise, small businesses and public sector alike with advanced server and network deployments. Andy is now focused as Head of Professional Services, leadership of Shackleton's cloud strategy, looking at emerging IT trends and identifying the technical training and development required for our business goals, individually and for the whole team's future development.

Sharon - Finance Manager

About Sharon

Sharon started her working life in the NHS but yearned for a more challenging career. In 2002 she enrolled on a course in book-keeping, becoming a self-employed book-keeper in 2004. She enjoys working with numbers and ‘balancing the books’.

Jackie Ross is the Communications Manager at Shackleton Technologies in Dundee, Tayside. IT Support and Services for your business.

Jackie - Head of People & Culture

About Jackie

Following varied work experience in both private and public sectors, Jackie joined Shackleton in 2009 and oversees Shackleton's people and culture function. The business focuses on building a great team with great people with health and wellbeing, company culture, and learning and development being essential elements.

Morgan - Support Engineer

About Morgan

Morgan joined Shackleton in July 2018 following the successful completion of an Apprenticeship Desktop Technician role at the University of St Andrews. Morgan very quickly progressed to the next level of expertise within our Service Desk team following experience of working with a diverse range of clients and technologies. Morgan has his sights set firmly on progressing his career within Shackleton.

Shackleton Team - Scott our client Account Manager Shackleton Technologies

Scott - Chief Marketing Officer

About Scott

An experienced Marketing Professional with a demonstrated history of working in the technology industry. Scott began his career as a designer, working in digital and print marketing, supporting both SME's and Global brands. Having more than a decade of experience, Scott has a passion for communication and building strong working relationships which he will continue to build with Shackleton, their partners and clients.

Leandra is our Service Desk Coordinator at Shackleton Technologies in Dundee. IT Support Services / Managed Services across Scotland

Leandra - Service Desk Manager

About Leandra

Leandra has a combined work history of three years of technical support followed by more than a decade of combined experience in corporate environments for Financial Services and Electrical Engineering manufacturers. Working in a variety of roles, she has a diverse background focused around delivering excellent customer service.

Alan Pratt is our valued IT Technician at Shackleton Technologies, Dundee and Tayside. Managed IT Support Services.

Alan - IT Technician

About Alan

Alan is a graduate of Abertay University with a BSc in Applied Networking. An IT professional with a keen interest in all aspects of IT, Alan joined the team at Shackleton in 2019.  Being one of the first points of contact within the Service Desk team, Alan provides technical support to our diverse client base.

Shackleton Team - Karen Naysmith is our valued Client Account Manager - IT Support and Services / Managed Services Dundee

Karen - Head of Business Development

About Karen

Karen has over 20 years' experience in B2B research, Account Management and Business Development. She has worked with clients across multiple sectors from SME's to large multi-nationals. After joining Shackleton in 2019, Karen became part of the Leadership Team in 2021 with overall responsibility for Sales. As Head of Business Development, Karen is focused on the growth of the business through new client acquisition and partnerships.

Shackleton Team – IT Infrastructure – Fife – St Andrews – Dundee – Perth – Edinburgh – Glasgow (Internet Connectivity, VoIP IT Budgeting)

Shackleton Team based in Dundee Head Office - Fife - Tayside - Angus

Why Shackleton?

History recognises Sir Ernest Shackleton as possibly the strongest and most inspirational leader of the twentieth century. His name is regarded alongside Captain Robert Falcon Scott and Roald Amundsen as one of the greatest heroic pioneers of Antarctic exploration, in the early part of the twentieth century.

In 1914, Shackleton made his third trip to the Antarctic with the ship ‘Endurance’, planning to cross Antarctica via the South Pole. Early in 1915, ‘Endurance’ became trapped in the ice, and ten months later sank. Shackleton’s crew had already abandoned the ship to live on the floating ice. In April 1916, they set off in three small boats, eventually reaching Elephant Island. Taking five crew members, Shackleton went to find help. In a small boat, the six men spent 16 days crossing 1,300 km of ocean to reach South Georgia and then trekked across the island to a whaling station. The remaining men from the ‘Endurance’ were rescued in August 1916. Not one member of the expedition died.

Shackleton Team

Shackleton Team – Business Resilience – Backup – IT Services – Dundee, Fife, Aberdeen, Perth

IT Resources

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Shackleton Team based in Dundee Technology Park – IT Support and Services to grow your company.