Hit the button below to schedule a quick

call with the team to get you started.

Hit the button below to schedule a quick

call with the team to get you started.

Shackleton Team


Our team brings together over 60 IT skillsets, with experts in cloud services, server management, backup and disaster recovery, data and systems security, telecoms and a full range of network and systems deployment, management and support.

Our ethos is one of respect and support for colleagues and clients alike. It is this in-depth expertise and approach that means we play a highly effective part in supporting clients across Scotland.

Shackleton Team - Dundee - Angus - Fife - IT Services

Steve Ross, Managing Director of Shackleton Technologies, Dundee - Your Trusted IT Partner | Tayside

Steve - Managing Director & Co-founder

About Steve

With a background in accountancy and finance, Steve truly understands how the right IT strategy can improve profitability.  Steve oversees the strategic direction of the business and ensures Shackleton stays abreast of the changes in its marketplace.

Chris Thornton - Operations Manager at Shackleton Technologies - Dundee & Angus - IT industry since 1996

Chris - Operations Manager

About Chris

Chris has worked in the IT industry since 1996 providing support to SMB and Enterprise markets. Chris advises businesses on achieving the best use of their own IT infrastructure, and explore how emerging technologies improve effectiveness.

Marcin Karpienia - Specialist in IT Support - NOC Services Manager - Shackleton Technologies dundee.- IT Services

Marcin - NOC Services Manager

About Marcin

Marcin manages the Shackleton Network Operations Centre (NOC) services. He has a detailed understanding of desktop and server infrastructure support, from working with a large automotive company, the world’s largest professional services firm, local authorities, Government education agencies and SMEs.

Brian - IT Systems Engineer at Shackleton Technologies Dundee

Brian- IT Systems Engineer

About Brian

Brian started his career in hardware repair of PCs, monitors and printers. Since then he has progressed to deliver all forms of IT support and has gained invaluable international experience working for large companies in Paris, London and Edinburgh.

Colin - IT Systems Engineer at Shackleton Technologies Dundee, Tayside and Angus

Colin - IT Systems Engineer

About Colin

Having joined Shackleton in June 2006, Colin is the one of the longest serving members of the team. Specialising in desktops, he has been working in the IT industry in between his passion for sailing.

Iain - Business Analyst at Shackleton Technologies, Dundee. A valued member of staff.

Iain - Business Analyst

About Iain

Starting his IT career in 1997, having gained experience in other trades such as retail, industrial engraving and logistics, Iain is very well placed to advise clients on the best use of information technology to achieve business goals.

Phil Eldridge, Senior Technical Engineer at Shackleton Technologies, Dundee, Angus, Tayside - Fife (IT Support)

Phil - Technology Alignment Manager

About Phil

Phil’s professional journey to Shackleton started in 1992, as a programmer analyst. He progressed through the ranks, gaining hugely valuable experience in the oil and gas industry and working as a consultant to SMBs in North East Scotland.

Andy - Project Manager

About Andy

Andy has been working in the IT industry since completing a computing degree in 2004. With wide range of experience supporting both blue chip companies and SMBs Andy prides himself on always providing the best possible customer service.

Sharon - Finance Manager

About Sharon

Sharon started her working life in the NHS but yearned for a more challenging career. In 2002 she enrolled on a course in book-keeping, becoming a self-employed book-keeper in 2004. She enjoys working with numbers and ‘balancing the books’.

Jackie Ross is the Communications Manager at Shackleton Technologies in Dundee, Tayside. IT Support and Services for your business.

Jackie - Communications Manager

About Jackie

Jackie joined Shackleton in 2009 and oversees contract management, HR & marketing. Her previous employment with the NHS involved workplace health improvement which is of great benefit to all of us at Shackleton

Morgan - Support Engineer

About Morgan

Morgan joined Shackleton in July 2018 following the successful completion of an Apprenticeship Desktop Technician role at the University of St Andrews. Morgan very quickly progressed to the next level of expertise within our Service Desk team following experience of working with a diverse range of clients and technologies. Morgan has his sights set firmly on progressing his career within Shackleton.

Shackleton Team - Scott our client Account Manager Shackleton Technologies

Scott - Client Account Manager

About Scott

An experienced Client Account Manager with a demonstrated history of working in the computer software industry, Scott began his career in marketing technology working with both SME's and Global brands. Having more than a decade of client management experience, Scott has a passion for building strong working relationships which he will continue to build with Shackleton and their partners.

Leandra is our Service Desk Coordinator at Shackleton Technologies in Dundee. IT Support Services / Managed Services across Scotland

Leandra - Service Desk Manager

About Leandra

Leandra has a combined work history of three years of technical support followed by more than a decade of combined experience in corporate environments for Financial Services and Electrical Engineering manufacturers. Working in a variety of roles, she has a diverse background focused around delivering excellent customer service.

Alan Pratt is our valued IT Technician at Shackleton Technologies, Dundee and Tayside. Managed IT Support Services.

Alan - IT Technician

About Alan

Alan is a graduate of Abertay University with a BSc in Applied Networking. An IT professional with a keen interest in all aspects of IT, Alan joined the team at Shackleton in 2019.  Being one of the first points of contact within the Service Desk team, Alan provides technical support to our diverse client base.

Shackleton Team - Karen Naysmith is our valued Client Account Manager - IT Support and Services / Managed Services Dundee

Karen - Client Account Manager

About Karen

Karen has many years' experience in account management and business development. She has looked after clients across multiple sectors from SME's to large multi-nationals. Passionate about client relationships, Karen will be your main point of contact at Shackleton.

Shackleton Team – IT Infrastructure – Fife – St Andrews – Dundee – Perth – Edinburgh – Glasgow (Internet Connectivity, VoIP IT Budgeting)

Shackleton Team based in Dundee Head Office - Fife - Tayside - Angus

Why Shackleton?

History recognises Sir Ernest Shackleton as possibly the strongest and most inspirational leader of the twentieth century. His name is regarded alongside Captain Robert Falcon Scott and Roald Amundsen as one of the greatest heroic pioneers of Antarctic exploration, in the early part of the twentieth century.

In 1914, Shackleton made his third trip to the Antarctic with the ship ‘Endurance’, planning to cross Antarctica via the South Pole. Early in 1915, ‘Endurance’ became trapped in the ice, and ten months later sank. Shackleton’s crew had already abandoned the ship to live on the floating ice. In April 1916, they set off in three small boats, eventually reaching Elephant Island. Taking five crew members, Shackleton went to find help. In a small boat, the six men spent 16 days crossing 1,300 km of ocean to reach South Georgia and then trekked across the island to a whaling station. The remaining men from the ‘Endurance’ were rescued in August 1916. Not one member of the expedition died.

Shackleton Team

Shackleton Team – Business Resilience – Backup – IT Services – Dundee, Fife, Aberdeen, Perth

IT Resources

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Shackleton Team based in Dundee Technology Park – IT Support and Services to grow your company.