Microsoft Outlook Support

Microsoft Outlook is used for email and the management of personal information. It is generally part of the Office suite of applications, although it can be purchased separately, as a single application.

The calendar element of Outlook can be used to make appointments and plan meetings, synchronising with calendars. It is useful for tracking events and important dates, particularly when used with sound alerts and alarms.

The contacts element of Microsoft Outlook stores address, emails and contact details of your business contacts, friends and family.

The majority of Shackleton clients are using Microsoft Office365 of which Outlook is a constituent part.

Windows Server

Windows Server Support

The heart of your data operations, Windows Server is absolutely crucial to your business. Windows Server support from Shackleton Technologies ensures that servers are operating optimally, with preventative maintenance significantly reducing the risk of failure or outages. In the event that a problem does arise, our helpdesk engineers are available around-the-clock to troubleshoot and fix issues remotely. We also operate a team of field engineers to assist with in-depth issues on-site.

Office 365

Microsoft Office 365 Support

Any time, any place, any device productivity tools to help you achieve more. Our Office 365 support services ensure you have the help you need whenever and wherever you need it too. Our helpdesk is available to answer technical queries about the entire Office 365 suite including Word, Excel, PowerPoint. You can also get help with advanced features like SharePoint 365, OneDrive and Microsoft Teams.

Exchange

Microsoft Exchange Support

Email is your most important business communications tool – so your Microsoft Exchange server must be properly managed and maintained to ensure everything is working optimally. Proactive Microsoft Exchange Support from Shackleton Technologies identifies and resolves technical issues before they can affect communications. And in the event of a significant technical issue, the Shackleton helpdesk is available to deliver appropriate remote support, reducing outages and restoring operations quickly.

Windows Desktop Support

With 90% of the world’s computers running Windows and driving business value, it's critical that downtime is minimised. For this reason, our clients trust Shackleton to monitor, manage, maintain and repair their Windows Desktop devices.