Exploring Shadow AI
When did Grammarly become “AI”… and why does it suddenly feel risky? Written by Annette Wilson, Microsoft Implementer & Trainer, Shackleton Technologies Exploring Shadow AI This topic came up in a conversation recently. “We’ve used Grammarly for years… but now it’s AI? Does that mean it’s learning from what I write? Is that still secure?” Nothing […]
AI from Sceptical to Practical
From sceptical to practical: how Copilot Cowork changed one colleague’s approach to AI Written by Annette Wilson, Microsoft Implementer & Trainer, Shackleton Technologies There’s been a lot of conversation recently about the risks and challenges of AI …. and rightly so. But alongside that, there are also practical, everyday benefits that are sometimes easy to overlook. […]
AI questions
The AI question most businesses are asking isn’t quite the right one Written by Karen Naysmith – Head of Business Development, Shackleton Technologies Most leadership teams I speak to are curious about AI right now – and it comes up a lot in the Cyber Resilience sessions we run. Tools like Microsoft Copilot are much more […]
AI & Cyber Security: Protecting Your Business
AI & Cyber Security: Protecting Your Business & Why You Should Be Worried… Written by Phil Eldridge – Head of Service Delivery, Shackleton Technologies AI is an incredibly powerful tool it’s very fast, it can be automated, it learns and it never sleeps. Unfortunately as with most tools it can be used for good or bad […]
A Practical Guide to AI Sustainability for SMB’s
A Practical Guide to AI Sustainability for SMB’s Written by Annette Wilson – M365 Implementer, Shackleton Technologies Introduction This practical guide is for SMB’s that want to use AI more efficiently and with a smaller environmental footprint. It focuses on five straightforward practices that most organisations can adopt quickly. Examples reference Microsoft Copilot, ChatGPT, Google Gemini, and Anthropic Claude to reflect common choices in the market. […]
Create Your Own Copilot Agent
Mission Possible: Create Your Own Copilot Agent Written by Annette Wilson – M365 Implementer, Trainer & Enthusiastic AgentMaker Shackleton Technologies If you’d said a few years ago that I’d be creating “agents”, I’d have imagined sunglasses, code names, secret missions with a bit of a ‘007’ vibe. But Copilot Agents aren’t the spy kind, they’re far more practical and a lot less dramatic. And here’s the wonderful thing: absolutely anyone can make their own agent – no […]
Knowing the Basics – Microsoft
Knowing the basics is not just a step! It’s the foundation for feeling confident and in control! Written by Annette Wilson –Shackleton Technologies Introduction Microsoft’s Power Apps and the wider Power Platform are gaining a lot of attention, and for good reason. They help streamline everyday tasks, reduce manual work, and make it easier for organisations to […]
Microsoft Facilitator
Microsoft Facilitator – Why the Facilitator Agent Might Become Your New Meeting Buddy Written by Annette Wilson –Shackleton Technologies A friendlier way to run meetings in 2026 Let’s be honest… even with the best intentions, meetings can drift. People talk over each other, actions disappear into the ether, and sometimes you walk out thinking, what on earth did we actually […]
Cloud Hosted Telephony
Cloud Hosted Telephony – The Solution To Your Telephone System Written by Shackleton Technologies Cloud Hosted Telephony | Business Telephony An effective phone system is essential for every successful business and allows you to communicate with new and existing clients. Despite its importance, businesses continue to have problems with their phone systems. UK companies are […]