Shackleton Technologies Dundee
Shackleton Technologies Dundee

WEBSITE TERMS AND CONDITIONS.

Last Updated: 31 July 2026

About these terms

These Website Terms and Conditions explain the rules that apply when you visit or use the Shackleton Technologies website.

By accessing or using this website, you agree to comply with these terms. If you do not agree with them, you should stop using the website.

These terms apply only to the use of our public website and its content. They do not govern the provision of managed IT, cyber security, cloud, Microsoft 365, consultancy, training or other paid services supplied by Shackleton Technologies.

Any products or services supplied by us will be governed by the relevant proposal, quotation, order form, service agreement, statement of work, service schedule or other written contract.

Who We Are

This website is operated by Shackleton Technologies (Holdings) Limited.

We are a company registered in Scotland under company number SC394067.

Our registered office is:

Unit 4, Delta House
Gemini Crescent
Dundee Technology Park
Dundee
DD2 1SW

You can contact us at:

Email: enquiries@shacktech.co.uk
Telephone: 01382 250 900

In these terms, “Shackleton”, “we”, “us” and “our” refer to Shackleton Technologies (Holdings) Limited.

“Website” means the website available at www.shacktech.co.uk, including its pages, content and publicly accessible functions.

“You” and “your” refer to the person accessing or using the website and, where applicable, the organisation on whose behalf that person is acting.

Other terms and policies

These terms should be read alongside our:

  • Privacy Policy, which explains how we collect and use personal information; and
  • Cookie Policy, which explains how we use cookies and similar technologies.

 

Where you purchase or receive services from us, the separate written contract relating to those services will take priority over these Website Terms and Conditions if there is any inconsistency.

Accessing the website

We make the website available free of charge.

We do not guarantee that:

  • the website will always be available;
  • access will be uninterrupted;
  • every page or function will operate without error;
  • the website will be compatible with every device, browser or system; or
  • content will always remain available in its current form.

 

We may suspend, withdraw, restrict or change all or part of the website where reasonably necessary, including for maintenance, security, operational or business reasons.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

Website information and no reliance

The information on this website is provided for general information only.

Although we take reasonable care when preparing and maintaining website content, it is not intended to amount to advice tailored to your organisation, technology, systems, security arrangements or circumstances.

In particular, website content should not be treated as:

  • a complete cyber security assessment;
  • a penetration test;
  • a technical specification;
  • a guarantee that a particular product or service is suitable for you;
  • legal, regulatory, financial or insurance advice;
  • a substitute for professional advice based on a proper review of your requirements; or
  • a promise that a particular service, product, feature or result will be available.

 

Technology, cyber threats, regulatory requirements, software and third-party services can change quickly. While we may update information from time to time, we do not guarantee that every page is complete, accurate or current at all times.

You should obtain appropriate professional or technical advice before acting or refraining from acting on information contained on the website.

Enquiries, proposals and contracts

Submitting a website form, requesting a discovery call, sending an email or otherwise contacting us does not by itself create a contract between you and Shackleton.

Information displayed on the website about our services is an invitation to make an enquiry and is not a binding offer.

A contract for services will only arise when the relevant proposal, quotation, order form, service agreement or other written contract has been accepted in accordance with its terms.

Any indicative prices, timescales, service descriptions, examples or outcomes shown on the website:

  • are provided for general guidance;
  • may depend on your requirements and circumstances;
  • may be changed or withdrawn; and
  • do not form part of a contract unless expressly incorporated into a written agreement.

Intellectual property rights

Unless otherwise stated, the website and its content are owned by, or licensed to, Shackleton.

This includes, where applicable:

  • text;
  • articles;
  • graphics;
  • illustrations;
  • photographs;
  • videos;
  • animations;
  • logos;
  • branding;
  • page layouts;
  • downloadable resources;
  • software;
  • code; and
  • other material displayed through the website.

 

The content is protected by copyright, trade mark and other intellectual-property laws.

You may:

  • view the website for personal or legitimate internal business use;
  • print or download a reasonable number of pages for that purpose; and
  • share links to publicly available pages.

 

You must not, without our prior written permission:

  • reproduce, republish or distribute a substantial part of the website;
  • copy website content for commercial use;
  • remove copyright, trade mark or ownership notices;
  • modify copies of website content;
  • present our content as your own;
  • use our branding or trade marks in a way that suggests endorsement, partnership or affiliation;
  • sell, license or exploit website content; or
  • use content to create a competing product, service, database or publication.

 

Where content is owned by a third party, that content remains subject to the rights and terms of the relevant owner.

Acceptable use

You may use the website only for lawful purposes.

You must use it in a responsible way that does not:

  • infringe the rights of Shackleton or another person;
  • interfere with the website’s operation;
  • compromise its security;
  • place an unreasonable burden on its infrastructure; or
  • prevent other visitors from using it.

 

You are responsible for ensuring that any information you submit through the website is accurate, lawful and not misleading.

Prohibited use

You must not:

  • use the website for any unlawful, fraudulent or malicious purpose;
  • attempt to gain unauthorised access to the website, server, hosting environment, systems, accounts or data;
  • test, scan or probe the security of the website or connected systems without our prior written permission;
  • attempt to bypass authentication, access controls, rate limits or security measures;
  • introduce viruses, ransomware, spyware, malicious code, harmful scripts or other damaging material;
  • carry out or assist with a denial-of-service or distributed denial-of-service attack;
  • disrupt, overload, damage or impair the website;
  • intercept data or communications without authority;
  • scrape, harvest or systematically extract website content or data using automated means, except for ordinary indexing by legitimate search engines;
  • use bots or automated tools in a way that harms performance or circumvents controls;
  • impersonate another person or misrepresent your authority or affiliation;
  • submit defamatory, threatening, abusive, discriminatory or unlawful material;
  • submit material that infringes another person’s intellectual-property, privacy or confidentiality rights;
  • use information obtained from the website to send unlawful marketing or unsolicited communications; or
  • encourage another person to do any of these things.

 

Unauthorised access to computer systems or data may also constitute a criminal offence.

We may report suspected unlawful or malicious activity to the relevant authorities and cooperate with any lawful investigation.

Information and material you send to us

When you send an enquiry, CV, message, document or other information through the website or by using the contact details published on it, you confirm that:

  • you are entitled to provide that information;
  • it is accurate to the best of your knowledge;
  • providing it does not breach another person’s rights or duties; and
  • it does not contain malicious code or unlawful material.

 

You should not send confidential, security-sensitive or commercially sensitive information through a general website enquiry form unless we have agreed that method of communication with you.

We may use information you submit for the purpose for which it was provided, including:

  • responding to your enquiry;
  • considering a proposal or business relationship;
  • processing a job application;
  • managing a complaint; or
  • taking steps requested by you.

 

Our handling of personal information is explained in our Privacy Policy.

Sending us comments, ideas or suggestions about the website does not require us to adopt or act upon them.

Recruitment information

Information about roles, careers or recruitment opportunities on the website is provided for general information and may be changed or withdrawn at any time.

Submitting a CV or application does not guarantee:

  • an interview;
  • consideration for a particular vacancy;
  • employment;
  • a response within a particular period; or
  • that a vacancy will remain available.

Recruitment decisions are subject to Shackleton’s internal processes and any further information or checks that may lawfully be required.

CVs and recruitment enquiries should be sent to:

recruitment@shacktech.co.uk

Our handling of recruitment information is explained in our Privacy Policy.

Third-party links

The website may contain links to websites, platforms, products or resources operated by third parties.

These links are provided for information or convenience only.

Unless we expressly state otherwise:

  • we do not control third-party websites;
  • we do not endorse every statement, product or service found on them;
  • we are not responsible for their availability, security or content;
  • their terms and privacy practices will apply when you visit them; and
  • you use them at your own risk.

 

You should review the relevant third party’s terms, privacy notice and security information before providing information or entering into a transaction.

Embedded content

Some pages may display content supplied by third-party services, including YouTube or Vimeo.

Embedded content may be subject to the provider’s own:

  • terms;
  • privacy policy;
  • cookie practices;
  • availability;
  • security arrangements; and
  • content controls.

 

We do not control all processing or functionality carried out by those providers.

Our use of embedded media and related technologies is explained in our Cookie Policy and Privacy Policy.

Linking to our website

You may link to a publicly available page on our website provided that you do so fairly, lawfully and in a way that does not damage our reputation.

You must not:

  • suggest that we endorse, sponsor or approve you where we have not done so;
  • place a link on a website containing unlawful or seriously harmful material;
  • frame the website within another website without permission;
  • copy the appearance of our website;
  • use our logo as a link without prior permission; or
  • link in a way that misrepresents our relationship with you.

 

We may withdraw permission to link to the website where reasonably necessary.

Website security

We take reasonable steps to maintain the security and operation of the website, but no website or internet transmission can be guaranteed to be completely secure.

We do not guarantee that the website will always be free from:

  • viruses;
  • malicious code;
  • vulnerabilities;
  • harmful components;
  • unauthorised interference; or
  • other cyber security risks.

 

You are responsible for:

  • using appropriate security software;
  • keeping your device and browser updated;
  • maintaining suitable backups;
  • protecting your login credentials;
  • checking files before opening or downloading them; and
  • deciding whether the website is suitable for use within your environment.

 

If you believe you have identified a security issue affecting the website, contact us promptly and do not publicly disclose or exploit it.

Our liability

Nothing in these terms excludes or restricts liability where doing so would be unlawful.

In particular, nothing excludes or restricts liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot lawfully be excluded or restricted.

Business users

If you use the website wholly or mainly for purposes relating to your trade, business, craft or profession, you are a business user.

To the fullest extent permitted by law:

  • the website is provided on an “as available” basis;
  • we exclude implied warranties, conditions and representations relating to the website;
  • we are not responsible for business decisions made solely in reliance on general website content; and
  • we will not be liable for indirect or consequential loss.

 

We will not be liable for loss of:

  • profit;
  • revenue;
  • sales;
  • business;
  • contracts;
  • anticipated savings;
  • opportunity;
  • goodwill;
  • reputation;
  • data; or
  • business continuity,

 

arising from or connected with use of, or inability to use, the website, except where liability cannot lawfully be excluded.

These Website Terms and Conditions do not limit liability arising under a separate written client contract. Any limitation applying to paid services will be set out in that contract.

Consumers

If you use the website wholly or mainly for purposes outside your trade, business, craft or profession, you are a consumer.

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

We are not responsible for:

  • loss or damage that was not reasonably foreseeable;
  • business losses;
  • loss caused by your failure to take reasonable precautions;
  • loss caused by circumstances outside our reasonable control; or
  • loss arising from reliance on general website information instead of obtaining appropriate advice.

 

Nothing in these terms affects your statutory consumer rights.

Privacy and cookies

We process personal information in accordance with our Privacy Policy.

Our Cookie Policy explains:

  • which cookies and similar technologies may be used;
  • why they are used;
  • which providers are involved;
  • how you can accept or reject optional technologies; and
  • how you can change your preferences.

 

You should read both policies before submitting personal information or changing your cookie preferences.

Suspension or restriction of access

We may suspend or restrict your access to the website where we reasonably believe that:

  • you have breached these terms;
  • your activity creates a security risk;
  • your use is unlawful or harmful;
  • you have attempted unauthorised access;
  • your activity is affecting other users or the website’s operation; or
  • restriction is necessary to protect our systems, clients, staff or other people.

 

Where appropriate, we may preserve relevant records and provide information to law-enforcement bodies, regulators, hosting providers or security specialists.

Changes to the website

We may change (at any time):

  • the website;
  • its design;
  • its structure;
  • its features;
  • its content;
  • service descriptions; or
  • links and resources
  •  

We are not required to continue publishing a particular page, article, download, service description or feature.

Changes to these terms

We may update these Website Terms and Conditions to reflect:

  • changes to the website;
  • changes to our business or services;
  • legal or regulatory developments;
  • security requirements; or
  • improvements to the wording.

 

The updated version will be published on this page and the “Last updated” date will be changed.

The terms in force when you use the website will apply to that use.

Changes to these website terms do not automatically amend an existing client contract.

Severability

If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it lawful and enforceable.

If it cannot be modified, it will be treated as deleted.

The remaining provisions will continue in effect.

No waiver

If we do not immediately enforce a provision of these terms, that does not mean that we have waived our right to enforce it later.

A waiver relating to one breach will not automatically apply to another breach.

Third-party rights

Unless these terms expressly state otherwise, no person other than you and Shackleton is intended to have a right to enforce any provision of these terms.

This clause is intended to address rights that might otherwise arise under the Contract (Third Party Rights) (Scotland) Act 2017.

Governing law and jurisdiction

These Website Terms and Conditions and any dispute or claim arising from them are governed by Scots law.

If you are a business user, the Scottish courts will have exclusive jurisdiction over any dispute or claim relating to these terms or use of the website.

If you are a consumer, the Scottish courts will have non-exclusive jurisdiction. Nothing in these terms prevents you from relying on any mandatory rights or court jurisdiction available to you under applicable consumer law.

Contact us

Questions about these Website Terms and Conditions should be sent to:

Shackleton Technologies (Holdings) Limited

Unit 4, Delta House
Gemini Crescent
Dundee Technology Park
Dundee
DD2 1SW

Email: enquiries@shacktech.co.uk
Telephone: 01382 250 900